Introduction

This Privacy Policy governs the manner in which Convo Crafters AI collects, uses, maintains, and discloses information collected from users of the Convo Crafters AI website and services. This Privacy Policy applies to the Site and all products and services offered by Convo Crafters AI.

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site or Services.

Convo Crafters AI reserves the right to modify or update this Privacy Policy at any time without prior notice. It is your responsibility to review this Privacy Policy periodically for changes.

Information We Collect

We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site or Services.

Personal identification information may include, but is not limited to, name, email address, mailing address, phone number, and payment information. Users may visit our Site anonymously, and we will collect personal identification information from Users only if they voluntarily submit such information to us.

We also collect non-personal identification information about Users whenever they interact with our Site or Services. Non-personal identification information may include the browser name, type of computer or device, operating system, internet service provider, and other similar information.

How We Use Collected Information

Convo Crafters AI may collect and use Users' personal information for the following purposes:

If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the information is no longer required for its intended purpose or if you request its deletion, we will securely delete or anonymize it, unless we are required by law to retain it for a longer period.

Even after you delete your account or request deletion of your data, we may retain certain information as necessary to comply with our legal obligations, resolve disputes, enforce agreements, or protect our rights and interests.

Users can request access to their personal information or request deletion of their data by contacting us at [email protected]. We will respond to such requests within a reasonable timeframe.

Third-Party Websites and Services

Our Site and Services may contain links to third-party websites, plugins, or services that are not owned or controlled by Convo Crafters AI. We are not responsible for the privacy practices or content of these third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.

We may use third-party service providers to facilitate our services or assist us in analyzing how our Site and Services are used. These service providers may have access to your personal information but are contractually obligated to use it solely for the purpose of providing services to us and in a manner consistent with this Privacy Policy.

Our Site and Services may also include social media features or widgets provided by third-party social media platforms, such as Facebook, Twitter, or LinkedIn. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the third-party platform providing them.

Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you are under the age of 13, please do not provide us with any personal information. If you are between the ages of 13 and 18, you may use our Site and Services only with the involvement and consent of a parent or guardian.

By using our Site and Services, you represent that you are at least 18 years of age or that you are the parent or guardian of a minor who is using our Site and Services with your consent.

Data Retention

We retain User information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining data for account management, customer support, legal compliance, and business analytics.

Users can request the deletion of their personal information by contacting us at the email address provided in the "Contact Us" section of this Privacy Policy. We will respond to such requests within a reasonable timeframe and delete or anonymize the requested data in accordance with applicable laws and regulations.

Even after deletion, residual copies of User information may remain in our backup systems or archives for a limited period. We take reasonable measures to ensure the security and confidentiality of such residual data.

International Data Transfer

Convo Crafters AI may transfer and process User information on servers located in various countries around the world. By using our Site or Services, Users consent to the transfer of their data to these international locations.

We implement appropriate safeguards, such as standard contractual clauses or binding corporate rules, to ensure that the transfer of data outside of the User's country complies with applicable data protection laws and provides an adequate level of protection for User information.

Users located in the European Economic Area (EEA) or other jurisdictions with data protection laws may have additional rights regarding their personal information. For inquiries regarding international data transfers or to exercise your rights, please contact us as outlined in the "Contact Us" section.

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights may include the right to request access to or deletion of your data, opt-out of the sale of your data, and non-discrimination for exercising your privacy rights.

To exercise your CCPA rights or obtain more information about our data practices, please contact us using the email address provided in the "Contact Us" section. We will respond to your requests in accordance with applicable laws and regulations.

Please note that certain data may be exempt from CCPA rights due to legal obligations, business needs, or other exceptions permitted by the CCPA.

Data Protection Officer (DPO)

Convo Crafters AI has appointed a Data Protection Officer (DPO) responsible for overseeing data protection and privacy matters. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can contact our DPO directly.

The DPO is available to address inquiries, provide information about data processing activities, assist with data protection rights, and ensure compliance with data protection laws and regulations.

We are committed to protecting User privacy and handling personal information in a transparent and responsible manner.